My Flooring Expert (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains what information we collect when you visit myflooringexpert.com (the “Site”) or contact us, how we use that information, and the choices you have. By using our Site or submitting a request, you agree to the practices described in this policy.

Information We Collect

Information you provide. When you complete a contact or free-quote form, we collect the details you submit, such as your name, email address, phone number, ZIP code, and any information about your flooring project.

Information collected automatically. Like most websites, we automatically collect certain technical information when you browse the Site, including your IP address, browser and device type, pages viewed, referring website, and how you interact with our pages. This information is gathered using cookies and similar technologies described below.

How We Use Your Information

• To respond to your inquiries and provide flooring estimates and services
• To communicate with you about your project, appointments, and follow-ups
• To operate, maintain, and improve our Site and services
• To understand how visitors use our Site so we can make it better
• To comply with our legal obligations

We do not sell your personal information.

Cookies & Tracking Technologies

Our Site uses cookies and similar technologies to function properly and to help us understand how the Site is used. These include:

• Google Analytics (via Google Tag Manager) — measures site traffic and performance.
• Microsoft Clarity — helps us understand how visitors use the Site through usage metrics, heatmaps, and session recordings (behavioral data such as mouse movements, clicks, and scrolling). You can read more in Microsoft’s privacy statement and Google’s privacy policy.

You can control or disable cookies through your browser settings. Please note that some features of the Site may not work as intended if cookies are disabled.

How We Share Information

We share personal information only as needed to operate our business:

• Service providers — trusted vendors who help us run the Site, analytics, communications, and scheduling, subject to confidentiality obligations.
• Legal reasons — when required by law, or to protect our rights, safety, or property.

We do not sell or rent your personal information to third parties.

Your California Privacy Rights

If you are a California resident, the California Consumer Privacy Act (CCPA), as amended by the CPRA, gives you the right to:

• Know what personal information we collect and how we use it
• Request access to, or deletion of, your personal information
• Opt out of the “sale” or “sharing” of personal information (we do not sell your information)
• Not be discriminated against for exercising your privacy rights

To exercise any of these rights, contact us using the details below. We will respond as required by applicable law.

Data Retention

We keep personal information only as long as necessary to fulfill the purposes described in this policy, to provide our services, and to comply with our legal obligations.

Data Security

We use reasonable administrative and technical safeguards designed to protect your information. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review their privacy policies.

Children’s Privacy

Our Site is not directed to children under 13, and we do not knowingly collect personal information from them. If you believe a child has provided us with personal information, please contact us and we will delete it.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised “Last updated” date.

Contact Us

If you have any questions about this Privacy Policy or how we handle your information, please contact us: