Privacy policy

Last updated: November 3, 2026

Who we are

My Flooring Expert Inc. is a flooring contractor at 365 S Doheny Dr, Beverly Hills, CA 90211. You can reach us at (866) 429-4949 or office@myflooringexpert.com. This policy explains what we collect through this website and what we do with it, as required by the California Online Privacy Protection Act.

What we collect

• Information you send us: your name, phone, email, city or ZIP, details about your floor and any photos you attach to the estimate form.
• Information collected automatically: pages visited, the site that sent you, device and browser type, and an approximate location based on your IP address, collected through Google Analytics.

Why we use it

To answer your request, schedule and prepare your estimate, do the work you hire us for, keep business records, and understand which pages are useful so we can improve the site. We do not sell your personal information and we do not share it for advertising.

Who receives it

• Netlify, which hosts this site and delivers form submissions to our office email.
• Google, which provides Google Analytics. Google's use of this data is described in its own privacy policy. You can opt out with the Google Analytics opt-out browser add-on.
• Microsoft, which provides our business email.
• WhatsApp (Meta), only if you choose to message us on WhatsApp. Those messages are handled under WhatsApp's own privacy policy.
• Our lender partner, only if you choose to apply for financing.

Text messages

We only text you about your request if you check the box on the form or text us first. Reply STOP to stop messages. Message and data rates may apply. We do not share your phone number with anyone for marketing.

Do Not Track

Our site does not change its behavior when a browser sends a Do Not Track signal. You can block analytics cookies in your browser settings.

How long we keep it

Estimate requests that do not become jobs are deleted from our inbox within two years. Records of completed jobs are kept as long as needed for warranty, tax and licensing purposes.

Your choices

You can ask us to see, correct or delete the personal information we hold about you by emailing office@myflooringexpert.com. We will answer within 30 days.

Children

This site is not meant for children under 13, and we do not knowingly collect their information.

Changes

If we change this policy, we will update the date at the top of this page.